1. Introduction
Hidden Havens respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you use the Hidden Havens website and how that information may be used.
2. Information We Collect
When you contact us or submit an enquiry, we may receive information such as your name, phone number, email address, property location, budget range, service interest and the message you provide.
We may also receive basic technical information needed to operate and secure the website, such as browser type, device information, approximate usage information and server logs.
3. How We Use Information
- To respond to enquiries and requests.
- To understand your property-related requirements.
- To provide information about relevant Hidden Havens services.
- To communicate about an enquiry, project or requested service.
- To maintain, secure and improve the website.
4. Sharing of Information
We do not sell personal information as a business practice. Information may be shared with service providers, contractors or professional partners where reasonably necessary to respond to an enquiry or provide a requested service, subject to appropriate handling requirements.
5. Cookies and Analytics
The website may use cookies or similar technologies where required for functionality, security, analytics or improved user experience. If analytics or third-party services are added, their own privacy practices may also apply.
6. Data Security
We take reasonable technical and organisational measures to protect information submitted through the website. However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
Information may be retained for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations or resolve disputes.
8. Your Choices
You may contact Hidden Havens to ask about personal information you have submitted, request correction of inaccurate information, or ask questions about how your information is handled. Applicable legal rights may vary depending on the circumstances.
9. Third-Party Links
The website may contain links to third-party websites or services. Hidden Havens is not responsible for the privacy practices or content of external websites. Please review their respective privacy policies.
10. Changes to This Policy
This Privacy Policy may be updated from time to time as the website, services or applicable requirements change. The updated version will be published on this page with a revised date.
For privacy-related questions, please contact Hidden Havens through the Contact page or the contact details published on the website.